> For the complete documentation index, see [llms.txt](https://cogna8-io.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cogna8-io.gitbook.io/docs/troubleshooting/conflicts-not-resolving.md).

# Conflicts Not Resolving

If a conflict does not resolve as expected, the issue is usually in one of three areas: the wrong conflict was resolved, the resolution choice did not match the real situation, or a related conflict still remains.

***

## Step-by-Step Checks

{% stepper %}
{% step %}
**Verify the conflict**

Reopen and confirm you are reviewing the correct values and scope.
{% endstep %}

{% step %}
**Check for linked conflicts**

Look for adjacent conflicts on the same business concept.
{% endstep %}

{% step %}
**Verify resolution status**

Confirm the resolution updated in the Conflicts view and in affected state cards.
{% endstep %}

{% step %}
**Check audit trail**

Open Why or Audit to confirm the resolution event was recorded.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**After resolving a conflict, always re-check the related gate result.** The conflict may have resolved, but the action could still be blocked for a different reason such as missing required state or policy conditions.
{% endhint %}
