> For the complete documentation index, see [llms.txt](https://cogna8-io.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cogna8-io.gitbook.io/docs/product-interface/conflict-management.md).

# Conflict Management

Conflict Management is the UI and workflow set for handling contradictory or incompatible state. It turns contradiction from a hidden model behavior into an explicit operator task.

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## Why Conflicts Are Normal

In agentic systems, conflicts come from: new messages that override earlier facts, different agents producing different values, the same fact appearing in different scopes, and stale state colliding with a fresh update. The goal is not to eliminate conflicts but to surface them early and route them into a clear resolution path.

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## Typical Workflow

{% stepper %}
{% step %}
**Notification**

A conflict is surfaced in chat or the panel badge updates.
{% endstep %}

{% step %}
**Review**

Inspect the conflicting values, evidence, and context in the Conflicts view.
{% endstep %}

{% step %}
**Resolve**

Choose: accept new value, keep current, merge, or defer.
{% endstep %}

{% step %}
**Verify**

Confirm dependent workflows and gate outcomes reflect the resolved state.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Treat unresolved conflicts as a signal, not a UI nuisance.** In many workflows, a blocked action downstream is the correct outcome until the contradiction is handled.
{% endhint %}